Shipping Policy
At Oak & Weston, we're committed to delivering your order as quickly and reliably as possible.
Order Processing
All orders are processed and dispatched within 1–3 business days (Monday–Friday, excluding public holidays).
Once your order has been shipped, you will receive a confirmation email with your tracking information.
Shipping Times
Estimated delivery times after dispatch:
- Worldwide: 6–10 business days
Please note that delivery times are estimates and may vary due to customs processing, local courier delays, weather conditions, or other factors beyond our control.
Shipping Rates
- Free worldwide shipping on all orders over $75 USD.
- Shipping costs for orders below $75 will be calculated at checkout based on your destination.
Order Tracking
Once your order has been dispatched, you'll receive a tracking number via email so you can follow your package every step of the way.
Please allow up to 48 hours for tracking information to become active after your order has been shipped.
Customs & Duties
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges, if applicable, are the responsibility of the customer.
Delays
While we strive to meet our estimated delivery times, delays may occasionally occur due to customs inspections, carrier disruptions, or other unforeseen circumstances. We appreciate your patience and understanding in these situations.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. Oak & Weston is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided at checkout.
Contact Us
If you have any questions regarding your shipment or need assistance with your order, please contact our support team. We're always happy to help.